Question 1

What is Home Care?

Accepted Answer

Home care provides support with everyday activities so individuals can continue living safely and comfortably at home. Depending on the approved care plan, a Personal Care Aide may assist with bathing, dressing, meal preparation, mobility, light housekeeping, errands, and other daily needs.

Question 2

What is Medicaid, and may I be eligible?

Accepted Answer

Medicaid is a government health insurance program for eligible individuals and families. Eligibility is generally based on factors such as income, household size, age, disability status, and care needs. Our team can help you understand the application process and connect you with appropriate resources, but final eligibility is determined by the responsible government agency.

Question 3

What is an MLTC plan?

Accepted Answer

Managed Long Term Care, or MLTC, is a New York Medicaid program that coordinates long-term services for individuals who need ongoing assistance while continuing to live at home. An MLTC plan may arrange services such as personal care, nursing, therapy, transportation, and medical supplies based on eligibility and assessed needs.

Question 4

Is the consultation free?

Accepted Answer

Yes. Your consultation with One Stop Home Care Agency is completely free. Our team will listen to your needs, explain your available options, and help you understand the next steps. There is no obligation to enroll.

Question 5

Can I become a PCA or HHA?

Accepted Answer

Yes! If you are compassionate, dependable, and interested in helping others live safely at home, a career as a Personal Care Aide (PCA) or Home Health Aide (HHA) may be right for you. Training, eligibility, and licensing are available, so contact our team to learn about available opportunities and the steps needed to get started.

Question 6

What are the benefits of becoming a PCA or HHA?

Accepted Answer

Becoming a PCA or HHA allows you to build a meaningful career while making a real difference in someone’s daily life. Benefits may include flexible scheduling, professional training, opportunities for growth, and the rewarding experience of helping clients remain safe, comfortable, and independent at home. Specific employment benefits depend on the position and eligibility.

Question 7

Why choose One Stop Home Care Agency?

Accepted Answer

We provide compassionate, personalized support tailored to each individual’s needs, preferences, and language. Our multilingual team guides families through every step—from understanding Medicaid and MLTC options to coordinating assessments, matching caregivers, and providing ongoing support after care begins. With offices in Flushing and Forest Hills, we are committed to making the home care process clear, supportive, and easier to navigate.

PERSONALIZED HOME CARE IN NEW YORK

A Higher Standard of Care, Right at Home.

Multilingual support is available.

How can we help today?

I Need Home Care

Explore care options

I'm Helping a Loved One

Find guidance and support

I Represent an MLTC or Health Plan

MLTC, health plan, or referral partner

I Want to Join the Team

Explore career opportunities

THE ONE STOP DIFFERENCE

One team. Every Step.

01

Initial Reach Out

02

Multilingual Guidance

03

Personalized Matching

04

Ongoing Coordination

Getting Started Is Simple

01

Speak With Our Team

We listen.

02

Build Your Care Plan

We coordinate.

03

Meet Your Caregiver

Care begins.

A Responsive Partner for Care Professionals

Frequently Asked Questions (FAQ)

What is Home Care?

What is Medicaid, and may I be eligible?

What is an MLTC plan?

Is the consultation free?

Can I become a PCA or HHA?

What are the benefits of becoming a PCA or HHA?

Why choose One Stop Home Care Agency?

Make a Difference, One Home at a Time.

I Need
Home Care

I'm Helping
a Loved One

I Want to
Join the Team

One team.
Every Step.

Make a Difference,
One Home at a Time.